Terms & Conditions



 Free Delivery - Free delivery in most of Canada on all orders If you think you are outside the delivery area in a remote region you may be required to pay additional delivery fee, please email or call us for a quote if you are outside the Free delivery zone. Mattressonline.ca uses a third party delivery service, and are not responsible for damage to home while new or old product is being delivered or moved. Our "Free delivery" includes delivery to customers door.

 Returns/Refunds - No returns or refunds are available on any mattress accessory, mattress, , mattress and box spring or furniture orders placed online or in store.


Cancelled orders - Any order placed online or in store that a customer wants to cancel must be done so within 12 hours of the time of order and is subject to a 30% restocking fee.

Delivery time frame for ordered product - Mattresses are either in stock or will be delivered within 1-2 weeks. Mattressonline.ca is not responsible for manufacturers delays, orders will not be refunded or cancelled due to manufacturers delays.

Payment - Any order online must be paid in full including any taxes or delivery fees. 

Damage - Please report any damage on delivery to the email or phone number below within 24 hours of receiving delivery.







20 Strathy rd, Cobourg, On

Showroom hours Mon. Through Fri 9:30-6, Saturday 9:30-5

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